Privacy Policy

Overview

Edinburg Artificial Grass Installation ("we," "us," or "our") operates the website edinburgartificialgrass.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what rights you have regarding your personal information. By using the Site or submitting a contact form, you agree to the practices described below.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you browse the Site.

Information You Provide

• Name, phone number, and email address submitted through our contact or estimate request form.
• Project details or messages you include in a form submission.
• Information shared during a phone call or email exchange with our team.

Information Collected Automatically

• Browser type, device type, operating system, and IP address.
• Pages visited, time spent on each page, and referring URL.
• Cookies and similar tracking technologies used to improve site performance and understand visitor behavior.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to estimate requests and schedule on-site visits.
• To communicate with you about your project, including scheduling, follow-up, and invoicing.
• To improve the content and functionality of the Site.
• To analyze site traffic using third-party analytics tools (such as Vercel Analytics or Google Analytics).
• To comply with applicable laws and legal obligations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Cookies and Tracking

The Site uses cookies - small text files stored on your browser - to remember your preferences and understand how visitors use the Site. You can disable cookies in your browser settings at any time. Note that disabling cookies may affect how some parts of the Site function. We also use third-party analytics tools that may set their own cookies. These tools help us understand which pages are most useful and how visitors arrive at the Site.

Third-Party Services

Our contact forms are powered by Tally (tally.so), a third-party form service. Information you submit through those forms is transmitted to and stored by Tally according to their own privacy policy. We also embed Google Maps on certain pages. Google may collect data about your visit through that embed according to Google's privacy policy. We recommend reviewing those third-party policies if you have specific concerns.

Data Retention

We retain contact form submissions and related communications for as long as necessary to fulfill the purpose for which they were submitted - typically for the duration of the project relationship plus a reasonable period afterward for follow-up or legal purposes. Analytics data is retained according to the data retention settings of the tools we use. You may request deletion of your personal information at any time by contacting us at the email below.

Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information, subject to any legal obligations we may have to retain it.
• Opt out of any marketing communications we may send.

To exercise any of these rights, please contact us using the information below.

Children's Privacy

The Site is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically if you use the Site regularly.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, you can reach us at:

Edinburg Artificial Grass Installation

714 W Mahl St

Edinburg, TX 78539